BetOnRed Privacy Policy
At BetOnRed, we are fully committed to protecting your personal information and ensuring that your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and protect the data you share with us when you access our platform, create an account, or engage with our services. By using our website at betonred.com, you agree to the practices described in this document. We encourage you to read this policy carefully to understand your rights and our obligations as your data controller.
Who We Are
Our BetOnRed online casino is operated by Uno Digital Media B.V., a company registered in Curaçao. We hold a valid gaming licence issued under Curaçao jurisdiction (licence 1668/JAZ; B2C-AK2QPM3H-1668JAZ). As the data controller, we are responsible for the personal information you provide when registering, logging in, or making transactions on our platform. If you have any questions about our data practices, you may reach us at contact@betonred.com.
What Information We Collect
When you register and use our services at BetOnRed Casino, we may collect the following categories of personal data:
- Identity information: full name, date of birth, nationality, and copies of identity documents submitted during KYC verification
- Contact details: email address, phone number, and residential address
- Account credentials: username, encrypted password, and login activity associated with your BetOnRed login
- Financial data: payment method details, deposit and withdrawal history, transaction records
- Gaming activity: game history, bonus usage, wagering behaviour, and session data
- Technical data: IP address, browser type, device information, and data collected via the BetOnRed app or mobile browser
- Communication records: messages exchanged with our customer support team via live chat or email
How We Use Your Information
Here at BetOnRed, we use the information we collect for the following purposes:
- To create and manage your account, including processing your BetOnRed casino login and verifying your identity
- To process deposits and withdrawals, including verifying payment methods and preventing fraudulent activity
- To comply with our legal obligations, including Anti-Money Laundering (AML) regulations and KYC requirements
- To deliver bonuses, free spins, and promotional offers, such as our Welcome Package and other BetOnRed bonus codes
- To personalise your experience and improve our platform, including our desktop site and the BetOnRed app download experience
- To send you service-related communications and, where you have opted in, marketing messages about relevant promotions
- To monitor gaming behaviour and apply responsible gambling tools where appropriate
- To detect, investigate, and prevent fraud, cheating, or any breach of our Terms and Conditions
Legal Basis for Processing
We process your personal data under the following legal grounds, depending on the nature of the activity:
- Contractual necessity: processing required to fulfil our obligations when you register and play at our BetOnRed Casino
- Legal compliance: processing required under applicable laws, including anti-money laundering, fraud prevention, and gaming regulations
- Legitimate interests: processing necessary to protect our business, improve our services, and maintain platform security
- Consent: processing for marketing communications, where you have provided explicit consent that you may withdraw at any time
Cookies and Tracking Technologies
Our BetOnRed platform uses cookies and similar technologies to enhance your browsing experience, analyse traffic, and deliver relevant content. These include session cookies, preference cookies, analytics cookies, and marketing cookies. When you first visit our site, you will be presented with a cookie consent banner. You may customise your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website and services.
Data Sharing and Third Parties
We do not sell your personal data to third parties. However, at BetOnRed we may share your information with trusted third parties in the following circumstances:
- Payment processors: to facilitate deposits and withdrawals via methods such as Visa, Mastercard, Interac, Skrill, Neteller, and cryptocurrency options
- Game providers: including Evolution Gaming for live casino, and software providers such as Pragmatic Play, NetEnt, and Microgaming, who may receive session data to deliver games
- Regulatory and law enforcement bodies: where we are legally required to disclose information
- Identity verification and KYC partners: to comply with our licensing obligations
- Analytics and marketing platforms: on an anonymised or aggregated basis, where you have consented to marketing cookies
Data Retention
We retain your personal data for as long as your account remains active and for a minimum period of five (5) years after account closure, in accordance with applicable regulatory requirements. Financial and transaction records may be retained for longer periods where required by law. If you request deletion of your account and associated data, we will assess the request in line with our legal obligations before processing it.
Your Rights as a Data Subject
Depending on your jurisdiction, you may have the following rights regarding your personal data held by our BetOnRed Casino:
- Right of access: you may request a copy of the personal data we hold about you
- Right to rectification: you may ask us to correct inaccurate or incomplete information
- Right to erasure: you may request deletion of your data, subject to our legal obligations
- Right to restriction: you may ask us to limit how we process your data in certain circumstances
- Right to data portability: you may request your data in a machine-readable format where technically feasible
- Right to object: you may object to processing based on legitimate interests or for direct marketing purposes
- Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting prior processing
To exercise any of these rights, please contact us at contact@betonred.com. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law.
Security Measures
We at BetOnRed implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include SSL encryption, secure server infrastructure, and strict internal access controls. While we take every reasonable precaution, no online transmission of data can be guaranteed to be completely secure. We encourage you to use a strong password and to log out of your account after each session, particularly when using a shared device or the bet on red app on a public network.
International Data Transfers
Our BetOnRed operations are based in Curaçao, and your data may be processed or stored in countries outside your country of residence. When we transfer personal data internationally, we take appropriate steps to ensure adequate levels of protection are applied, consistent with applicable data protection laws.
Minors
Our services are strictly intended for individuals aged 18 years and older. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has registered an account or provided us with personal information, we will take immediate steps to close the account and delete the associated data.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you via email or through a prominent notice on the BetOnRed Casino platform. We recommend reviewing this page periodically to stay informed about how we protect your data. Your continued use of our services following any update constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to our team at contact@betonred.com. We are here to assist and will do our best to address your enquiry promptly and transparently.
Content updated: July 13, 2026